The Pharma Division of Constantia Flexibles relies on close contact with customers – both in terms of communication and geographical proximity. In Europe, close connections are ensured primarily by means of the Pharma satellite plants.
Foils and laminates are printed and slit at the three Pharma satellite plants set up so far. The base materials come from the well-known Constantia Flexibles locations of Patz, Hueck and Tobepal. The close geographic proximity of the satellite plants creates important advantages by allowing significantly better and more precise fulfillment of the expectations and wishes of pharmaceutical customers in terms of fast response times and delivery at short notice – even of small volumes. While these “field sites” were initially conceived for the short-notice quick turnaround of blister foil, the product diversity is now significantly broader and ranges from various aluminum blister foils and child resistant blister laminates to multi-layered laminates. This close customer proximity also has the advantage that the technicians of Constantia Flexibles can quickly arrive on site to provide technical support. To consistently improve the quality of the products and services at the three satellite plants, they are centrally managed by Head of Operations Satellite Plants James Brown and Head of Administration Satellite Plants John Crompton. The Operational Excellence program is currently being introduced at the Sittingbourne, UK, plant, which will be continued on an ongoing basis with the participation of all employees. The focus lies on the standardization of processes and systems in the plants in order to capitalize on synergies among employees and know-how. The plan is for every employee in the plant to be trained to at least yellow belt level; some will be trained as green and black belts. The Operational Excellence program will next be rolled out at the two other satellite plants – supported by the Sittingbourne black belts. Various projects have already been started in this context, and some have already achieved success after just a very short time. Other projects, such as the optimization of the material flow and modification of the operating layout, will take a little more time. The goal is to have focused and streamlined organizations that make it possible to serve the various regions cost-effectively. Naturally, we strive to live up to the motto: Constant improvement – for the sake of our customers!